Warranty

Warranty

Polycarbonate sheet/ Polycarbonate twinwall

Imported product: The printed info on sheeting is declared by the manufacturer for its origin country.
Due to climate conditions, it does NOT apply to NZ.
DIY material, come with one year return to base warranty.
Polycarbonate is only one side UV protected.
Install the side with printed logo facing sunlight will maximise the life span of the product.

Galv Corrugated Iron sheetheet

DIY material, come with one year return to base warranty.
Annual maintenance is recommended for extending the lifespan of the product.
Recommend use for fencing.

Untreated Plywood

The current thickness is declared by the manufacturer.
Allow 0.5-1.0mm difference in thickness due to humidity between NZ and the origin country, please seek other suppliers if you need the thickness to be precise.

Hydraulic oil cooler / Radiator / water pump / Motor Starter/Digger undercarriage

Model and measurement declared by the manufacturer, sell as stated. Three months return to base warranty.

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Our domestic household goods come with guarantee that is included under the Consumer Guarantees Act 1993. You’re entitled to a repair, replacement, or refund for a failure that cannot be remedied or is of substantial character, and to compensation for other reasonably foreseeable loss or damage.

If you are not happy with a product you have purchased, please return it to our store within 7 days. All goods for exchange must be unused, in original packaging and in condition as sold. If a Magellan Imports product or service is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, we limits it liability to replacement of the product or the supply of the services again or supply of an equivalent or better product.

We recommend you retain your receipt, as we require proof that you purchased the product from us, warranty claim will not be granted without proof of purchase. Our Team Members will be able to advise you whether a refund, exchange, repair or replacement is available. We may need to conduct an assessment and communicate with the manufacturer to determine the nature and extent of the fault for your exchange or refund.

We cannot offer refund or exchange on any product/s specifically cut to size at your request. (Cut-to-size metal, made-to-order hydraulic hose, offcut panels, etc) Faults or defects caused by product modification, misuse and abuse, norm al wear and tear or failure to follow user instructions are not covered under warranty.

( Please note provision for 15% restocking fee for returns)