Payment should be made within 5 working days, commencing on the closure of auction.
Bank Deposit/Internet banking
Cash or Efpos or Credit Card on pickup
All orders will be shipped within the same or the next working day after receiving payment.
Pickup is welcome.
Please refer to the description of each specific product for different length of warranty periods.
An invoice is to be presented for all warranty claims. Damage to or misuse, negligent installation or operation, inadequate packaging, cleaning or maintenance, unauthorized modifications or addition voids warranty.
Returning & Refund
Smartrade Ltd provides a 14 days return-to-base warranty. Goods should be returned within 7 days in original package.
Buyer pay expense to send product for warranty. Please check items before you sign for couriers.
Refund only be offered if we can not provide replacement. Refund will not be offered if you changed your mind or the item is not what you expected.
Postage charges are not refundable.
Payment should be made within 5 working days of auction closure. Please use your auction number as the reference when making a cash deposit in branch.
GST invoice is provided on request. Address of P O BOX can not be delivered. we happy to combine shipping on request.
Warranty does not cover: misuse or cleaning, incorrect operation or assembly , unauthorised repairs, careless storage.
Any require please do not hesitate to email back ,we will try our best to assist.
While we endeavor to satisfy our customers with best possible products and pre/after sales services, if you believe we need to improve further or have any concern please do not hesitate to contact us.